Shipping policy

Shipping Policy

We keep things simple — clear shipping, straightforward returns, and support when you need it.

Free Shipping
We offer free shipping Australia wide.

Most orders are dispatched within 1–2 business days.

Delivery Times
Delivery times vary depending on your location:

• Metro and regional areas: typically 3–7 business days
• Remote areas: may take longer
• International shipping: Typically 5-15 business days.

We always aim to get your order to you as quickly as possible.

Tracking
Once your order has been dispatched, you will receive a tracking number by email so you can follow its progress.

If you have any issues with delivery, just contact us and we will help.

Where We Ship From
We work with trusted suppliers in Australia and overseas.

Many items ship from Australian warehouses, and some may be fulfilled through trusted international supply partners. Delivery estimates are shown on each product page where relevant.

Order Changes
If you need to change or cancel your order, please contact us as soon as possible.

Once an order has been processed or shipped, changes may not be possible.